PRIVACY POLICY

Black Bear Roofing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information through our website and services.

Information We Collect

• Personal Information: Name, email address, phone number, mailing address, and other details you provide through forms or inquiries.
• Non-Personal Information: Browser type, IP address, and usage patterns gathered through cookies or analytics tools for website improvement.

How We Use Your Information

We collect and use your information to:

• Provide and improve our services.
• Respond to your inquiries and requests.
• Offer promotional offers or updates about our services.
• Manage appointments, consultations, and project scheduling.
• Comply with legal and regulatory requirements.

Statement of Non-sharing

We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent. However, we may share your data with:

• Service providers assisting in business operations (e.g., payment processors, marketing tools).
• Insurance companies for claims assistance if relevant to our services.
• Legal authorities, when required by law or necessary to protect our rights.

Text Message Frequency

We may use your phone number to send text messages for various purposes, including but not limited to appointment reminders, service updates, promotional offers, and responses to inquiries. The frequency of text messages may vary, but on average, we send approximately five text messages per month or in response to inquiries.

Message and Data Rates May Apply Disclosure

When you provide your phone number for text message communication, you acknowledge that standard message and data rates may apply according to your service plan with your mobile carrier. You are responsible for any costs or fees associated with text message usage.

Data Security

We implement appropriate security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee complete protection against unauthorized access.

Your Rights and Choices

• Access and Correction: You may request access to the personal data we store about you and correct inaccuracies.
• Opt-Out: You can unsubscribe from promotional communications by following the instructions in the emails or contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect non-personal data. You can control or disable cookies through your browser settings, though some features of the site may not function correctly.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children.

Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Black Bear Roofing:
Phone: (937) 631-6548
Email: Cody@blackbearroof.com